Who actually does the work?
Stanislau Shaban, nine years of Salesforce, QA background, scopes and builds every engagement personally, with a dedicated QA lead who tests every build before it ships. No juniors, no hand-offs, no outsourcing. That is the point: you are hiring a specialist, not a firm.
What if we need something urgent at 5pm on a Friday?
Then Morningscale is the wrong fit, honestly. Support here is async: a defined scope and a 48-hour response, no emergencies. The trade is deliberate, every build ships with error logging, monitoring, and documentation precisely so 5pm emergencies stop happening. Most "urgent" Salesforce problems are silent failures that were never instrumented. That is the thing being fixed.
How do engagements start?
With a free 30-minute call, always. You describe the manual work and where things break; we tell you honestly whether automation is worth it and what we would look at first. If it is, we investigate your workflows and send a written scope with a fixed price before any work begins.
Do you only work with Salesforce?
No. Salesforce is where the deepest expertise lies, nine years, including Agentforce, but the same discipline applies to any stack: n8n, Make, custom APIs, other CRMs, and plain scripts. The audit looks at your workflows, not your logo list. If Salesforce is your platform, it has a dedicated page here.
How is AI handled safely?
The same way as code: tested before it touches a real customer. Agents get scoped data access, human-in-the-loop approval, and the same QA gauntlet as any automation. BYO-LLM is supported so sensitive data never leaves your perimeter or trains an external model. For regulated environments, the data-handling model is documented as part of handover.
Can you work alongside our existing admin or consultancy?
Yes, often the best setup. Your admin keeps the org; Morningscale hardens it: testing, error logging, documentation. Everything ships with a written spec, so your team keeps full ownership. No tribal knowledge, no lock-in.
How is this different from a freelancer or a big SI?
A freelancer builds fast, documents rarely, and leaves. A large SI bills coordination overhead and hands the work to a junior. This is neither: a named specialist with a written QA process, 200-record bulk tests, permission-matrix runs, error-log frameworks, and documentation that leaves you with zero dependency on anyone.
Where are you based, and do you work globally?
Based in Poland, working worldwide, async across time zones, in English, Russian, and Polish.